Terms of service

Welcome to CareHeat.space. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to follow and be bound by these Terms.

Please read these Terms carefully before using our website.

Store Information

Store Name: CareHeat.space
Website: CareHeat.space
Address: 7 Denton Hill Rd, New Hampton, NY, United States
Phone: 8456486364
Email: azfyhis64@hotmail.com

CareHeat.space operates as an online retail store offering plush hot water bottles, hand warmers, tummy warmers, warm water bags, cozy comfort accessories, and related heat care products.

Use of Our Website

By using CareHeat.space, you agree to use the website only for lawful purposes and in a way that does not harm the website, our business, or other customers.

You agree not to:

Use the website for fraudulent activity
Provide false, inaccurate, or misleading information
Attempt to interfere with website security or operation
Copy or misuse website content without permission
Use our products or services for unlawful purposes
Place orders using unauthorized payment information

We reserve the right to refuse service, cancel orders, or restrict access if we believe a customer has violated these Terms.

Product Information

We make reasonable efforts to display accurate product descriptions, images, specifications, prices, and availability. However, minor differences may occur due to product updates, manufacturing variations, supplier adjustments, lighting, photography, packaging changes, or screen display settings.

Product images are provided for reference and presentation purposes. Actual product color, size, material, plush texture, capacity, packaging, or minor design details may vary slightly.

We reserve the right to update, change, replace, or discontinue products at any time without prior notice.

Product Use

Products sold by CareHeat.space are intended for general warmth, comfort, relaxation, and everyday cold-weather use. Customers are responsible for using products safely and according to their intended purposes.

For hot water bottles and warm water bags, customers should always follow basic safety precautions, including:

Do not use boiling water unless the product instructions clearly allow it
Do not overfill the bottle
Make sure the cap is securely closed before use
Check for leaks before placing the product near the body
Avoid direct prolonged contact with sensitive skin
Keep away from sharp objects
Do not microwave unless specifically stated by the product instructions
Keep out of reach of young children unless supervised

CareHeat.space is not responsible for injury, burns, leaks, discomfort, or damage caused by improper use, overheating, overfilling, puncturing, misuse, or failure to follow basic safety precautions.

Pricing and Payment

All prices are shown at checkout before payment is completed. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

You agree to provide complete and correct billing and shipping information.

CareHeat.space reserves the right to cancel or refuse any order if:

Payment cannot be verified
Fraudulent activity is suspected
Product pricing or information contains an error
The item is unavailable
Shipping information is incomplete or incorrect
The order violates our policies

If an order is canceled after payment has been made, we will issue a refund to the original payment method.

Order Acceptance

Receiving an order confirmation does not guarantee final acceptance of your order. We reserve the right to review, refuse, or cancel any order when necessary.

Order acceptance occurs when your order is processed and prepared for shipment.

Shipping

CareHeat.space offers free worldwide shipping on all orders. Estimated delivery time is typically 7–10 days after the order has been processed and shipped.

Delivery times are estimates only and may vary depending on destination, customs processing, carrier delays, holidays, weather, and other conditions outside our control.

Returns and Refunds

CareHeat.space offers free returns and refunds within 30 days of delivery for eligible products. Please review our Return & Refund Policy for full details.

By placing an order, you agree to follow our return process and provide accurate information when requesting a return or refund.

Customer Responsibilities

Customers are responsible for providing accurate and complete order information, including full name, shipping address, phone number, and email address.

CareHeat.space is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Intellectual Property

All content on CareHeat.space, including text, images, graphics, product descriptions, website layout, logos, icons, and design elements, is owned by CareHeat.space or its content providers.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.

Limitation of Liability

CareHeat.space is not responsible for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

To the fullest extent permitted by applicable law, our liability is limited to the amount paid for the product purchased from our store.

Website Availability

We aim to keep our website available and functional. However, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

We may update, suspend, or modify the website at any time for maintenance, improvements, or security reasons.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page. Continued use of CareHeat.space after changes are posted means you accept the updated Terms.